32. Policy setting The accommodation should develop its own environmental sustainability policy. The accommodation should develop an annual environmental sustainability program. The accommodation should develop an ongoing guest feedback, evaluation and monitoring system.

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1. Definition: Management should have an environmental sustainabi...
2. Focus (1): An environmental sustainability policy is a statem...
3. Focus (2): Program
4. Focus (3): Procedures for collecting input from guests
5. Implementation: Step 1: Develop an organizational environmental po...
6. How to document the criteria: Provide contact information of environmental coord...

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